Technological advancements enable global organizations that provide products and service, an unprecedented opportunity to provide better service to customers. Choosing the right Dealer Locate and Referral Services for your business is a challenging task. Outsourcing Call Center Services by integrating cutting edge technology, people competencies and valuable customer service provides dealer locate service to instantly give your prospects your nearest store/office/branch location.

By reducing the call spike you receive after an advertising release, our Dealer Locate and Referral Services enable your branches to concentrate on their own business. Outsourcing your Dealer Locate and Referral Services to Call Center Company save your valuable time and money. Our services are customized according to your requirements and follow a structured process flow for consistent service delivery and quality monitoring.

• Ability to maintain database of all your stores in various locations
• Referral notifications to your preferred destination
• Locator services by customized criteria
• Friendly and courteous telephone agents
• Scripted call flow management
• Customized reporting
• 24/7 live customer service attention

Being a leader in call center industry, Our Call Center Professionals has substantial experience in this domain and we render Dealer Locate and Referral Services to wide range of business organizations around the world. Our highly skilled call Center agents answer your customer concerns, or questions about your products or services on a 24/7/365 basis. We enable your clients to access information and, most importantly, make purchase decisions at their convenience.

Our Dealer Locate and Referral Services provide information based on zip code such as the closest store locations, their hours, direct phone numbers and driving directions. We can also provide other information such as product and stock made available to us. The callers may be tracked and reported for demographic purposes, or used to generate mailing lists and labels. Unique features such as decision tree branching, on-screen prompting, and pop-up allow us to easily serve all dealer locate requests.

We act as a direct extension of your business by offering your callers the same quality sound or online image that you provide. Location based referral or criteria based match, whatever be your needs, Outsourcing Call Center Services has the expertise and resources to help your customers connect with you. If you would like to find more information about our Dealer Locate and Referral Service, you may Contact Us.